Effective Date: March 1st, 2025 Our Website Address: https://rajdeepmedicare.com
At Rajdeep Medicare, we are committed to protecting the privacy and security of our visitors and customers. This policy outlines the types of personal data we collect, how it is used, and the steps we take to safeguard it, especially when processing online orders for healthcare-related products.
1. The Data Controller and Contact Information
Data Controller: Rajdeep Medicare Website Address: https://rajdeepmedicare.com Contact Email for Privacy Concerns: [Insert Dedicated Privacy Email, e.g., privacy@rajdeepmedicare.com]
2. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Performance of a Contract: To process and fulfill your online orders.
- Legitimate Interests: To prevent fraud, secure our website, and improve our services.
- Consent: When you opt-in to marketing communications or leave a comment.
- Legal Obligation: To comply with regulatory or legal requirements.
3. Categories of Data We Collect (Including E-commerce)
We collect data based on how you interact with our website:
A. Data Collected During Account Registration & Purchases (E-commerce)
When you place an order, create an account, or checkout, we collect:
- Identity Data: Name, username.
- Contact Data: Billing address, shipping address, email address, and telephone numbers.
- Transaction Data: Details about payments to and from you, order history, and product details.
- Financial Data: We process payments through secure third-party payment gateways (e.g., PayPal, Stripe). We do not store full credit card details on our servers.
B. Data Collected During Interaction (Comments, Media, Password Resets)
- Comments Data: We collect the data shown in the comments form, your IP address, and the browser user agent string for spam detection.
- Gravatar Service: An anonymized string (hash) from your email may be shared with the Gravatar service to check if you are using it. Upon comment approval, your profile picture becomes public. (Gravatar Policy Link).
- Media Data: If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract this data from images on the website.
- Password Reset Data: If you request a password reset, your IP address will be included in the reset email.
C. Automatically Collected Data (Usage & Technical)
When you visit the site, we collect:
- Technical Data: Browser type and version, time zone setting, operating system.
- Usage Data: Information about how you use our website, pages viewed, time spent, and referral sources.
- Cookies: See Section 5.
4. How We Use and Share Your Personal Data
A. Fulfillment and Service Provision (Core E-commerce)
We use your data to:
- Process and deliver your online orders, including managing payments, fees, and charges.
- Manage your account and provide customer support.
- Notify you about changes to our terms or policies.
B. Sharing with Third-Parties (Necessary Operations)
We share your data with the following entities only as necessary to run our business:
- Payment Processors: To securely handle payment transactions.
- Shipping & Courier Services: To fulfill and track the delivery of your orders (requires sharing Name, Shipping Address, and Phone Number).
- Anti-Spam Services: Visitor comments are checked through an automated spam detection service (see Section 9).
- Service Providers: For website hosting, data analysis, and technical maintenance.
5. Cookies, Tracking, and Embedded Content
A. Cookies
We use cookies for functional, convenience, and tracking purposes:
| Cookie Type | Purpose | Retention Period |
| Commenter Opt-in | Saves your name, email, and website for convenience on future comments. | 1 year |
| Login/Session Cookies | To save your login details and screen display settings. | Login: 2 days; Screen Options: 1 year |
| “Remember Me” | Extends login persistence. | 2 weeks |
| E-commerce/Cart | Essential for managing your shopping cart contents and checkout process. | Session/Short-term |
B. Embedded Content
Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from third-party websites. This content behaves exactly as if you visited the source website directly.
- Third-Party Tracking: These external sites may collect data about you, use their own cookies, embed additional tracking, and monitor your interaction with their content, especially if you have an account and are logged in to their service. Rajdeep Medicare has no control over this external tracking.
6. Data Retention and Security
A. Data Retention Policy
- E-commerce/Order Data: We retain your order information for [e.g., seven years] after your last purchase for tax and audit purposes, or as long as your account remains active.
- Comments: Comments and their associated metadata are retained indefinitely to facilitate automatic approval of follow-up comments.
- User Profiles (Registered Users): We store the personal information provided in the user profile.
B. Security Measures
We implement appropriate technical and organizational measures to protect your data from accidental loss, unauthorized access, and disclosure. This includes SSL encryption for our entire website and adherence to industry standards for payment handling.
7. Your Data Protection Rights
If you have an account on this site or have left comments, you have the following rights under data protection law:
- Right to Access (Data Export): You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
- Right to Erasure (‘Right to be Forgotten’): You can request that we delete any personal data we hold about you.
- Limitation: This does not include any data we are obligated to keep for administrative, legal, or security purposes (e.g., transaction records).
- Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain scenarios.
- Right to Data Portability: You can request that we transfer your personal data to you or another party in a structured, commonly used, machine-readable format.
Registered Users: You can see, edit, or delete most of your personal information at any time within your user profile (except for your username). Website administrators can also see and edit that information.
To exercise any of these rights, please contact us at [Insert Dedicated Privacy Email, e.g., privacy@rajdeepmedicare.com].
8. International Data Transfer (Where Your Data is Sent)
- Spam Detection: Visitor comments may be checked through an automated spam detection service that may be located outside of your country or region.
- Data Hosting: [State where your servers/hosting are located, e.g., “Our website data is primarily hosted on servers located in [e.g., India or the United States].”]
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.